We are delighted to share with you that Cavendish Rentals has been awarded the highest level rating of ‘Best Practice Agent’ by Rent Smart Wales in our first audit.
Operating at Best Practice Standard means not just complying with the many housing laws, but going above and beyond to provide the highest levels of support and service to our landlords and tenants.
Grades were awarded for five different areas:
We received a grade of ‘Best Practice’ for each area.
As part of the audit, we had to provide evidence of our processes and procedures; the information we provide to landlords and tenants and proof of our membership to client money protection, professional indemnity and redress schemes.
Agents who have been audited and graded will receive certificates and window stickers from Rent Smart Wales to display in their offices. It isn’t currently compulsory to display these, but the information we received from Rent Smart Wales suggest that it may become compulsory in future, similar to food hygiene ratings.
It might seem overly dramatic to talk about ‘protecting’ landlords, but it really isn’t. There are around 270 pieces of legislation in England and Wales relating to housing and penalties. For not complying with them can include fines, rent stopping orders, losing the ability to regain possession of your house, and in the most extreme of cases prison sentences.
Cavendish Rentals Limited t/a Cavendish Rentals
Company Registered in England and Wales. Company Number 03689406
Registered office: 2 Hilliards Court, Wrexham Road, Chester, CH4 9PX, United Kingdom
VAT Registration Number: GB 728 7753 89