Finding the right property to rent, securing the right deal and then moving in can be a stressful time – Cavendish Rentals Limited have a friendly and knowledgeable team of people who are here to smooth the way for you.
We can help you to find exactly the right property in the right location, to suit your requirements and budget and we will hold your hand right the way through the various steps, making the experience as pleasant as possible.
There are a number of processes that you will need to go through in order to rent one of our properties, some of them required by regulations, and some of them designed to protect you and the landlord in the event of a problem arising during the let or at the end.
Our processes clearly work and we are pleased to report that many of our tenants have themselves become landlords and have opted to let their properties through us and many more continue to rent through us when they require different homes due to changes in circumstances. Our tenants tell us that they are happy with our professionalism and especially with our managed service, as they can be assured that our landlords will, without fail, carry out necessary maintenance work and that all safety checks are in place.
The search for a property can begin either with a visit to our website, or one of our offices in Chester or Mold – either way, we will be happy to arrange a viewing visit to your selected properties at a time and date (including weekends) to suit you and the potential landlord.
Having selected a suitable property and had your rental offer accepted by the landlord, we will reference you using Let Alliance. We will then arrange a mutually convenient date for your tenancy to commence and draw up a Tenancy Agreement and collect cleared funds for the first month’s rent and the deposit prior to you moving in.
Your Deposit Guarantee
Your deposit is secure with us – we are members of the Deposit Protection Service and all deposit monies are held securely by the DPS, who offer a free arbitration service should there be a problem at the end of the tenancy should it be required.
It is worth noting that the most common cause of problems at the end of a tenancy is the standard of cleanliness – tenants often underestimate the time and effort it takes to put a property back into its original condition, especially when it comes to kitchens and bathrooms. For this reason, during our check in process (see below) we go through a detailed checklist with each new tenant.
We have an established check in process for anyone moving into a new property and this is designed to protect both you and your landlord in the event of a problem during or at the end of your tenancy. A member of our Management Department will meet you at the property and take you through an Inventory/Schedule of Conditions (a detailed checklist of the property and contents) and also make sure that you understand important basics such as how the central heating works, where the stop tap is and how to contact us in an emergency.
We appreciate that you will probably just want to move into your new home at this point, but time spent going through the inventory at the beginning of your tenancy is time well spent, and can prevent problems at the end of the tenancy.
Once notice has been served we will offer you a Pre Check Out appointment, where we will spend some time with you to ensure you understand what is expected at the end of the tenancy and how the property should be handed back in order to receive your deposit back as quickly as possible.
At the Check Out appointment, a member of our Management Department will meet you at the property, and go through the Inventory/Schedule of Condition report. If there are any issues, then we can work together to have them put right so that the property is back to the condition at the start of the tenancy and the deposit can be returned as soon as possible.
During the course of your tenancy we will carry out periodic visits to ensure that everything is going OK with your occupancy that the property is being maintained to the expected standard and that there are no problems that need urgent action.
The first visit will normally take place within 1 month of the start of a new tenancy as this is the time most teething problems occur.
It will be necessary for us to arrange safety checks on our managed properties in order to comply with the service we are providing to our landlord for them to comply with current legislation concerning your safety. These checks will be carried out by our approved contractors (see below) and we respectfully request your full compliance in allowing these checks to take place.
If any work needs to be carried out, it is more than likely that it will be done by one of our approved contractors.
You can rest assured that we maintain a comprehensive register of contractors (including details of their professional indemnity and public liability insurance) and we vet them all carefully to ensure that they possess the suitable experience and applicable professional or trade qualifications necessary.
If it is necessary for our contractors to enter the premises once your tenancy has started, they will make a suitable appointment with you in order to minimise disruption and inconvenience, but please be aware that under Section 11 of the 1985 Landlord & Tenant Act, we are obliged to respond promptly to landlord’s statutory repairing obligations, so it is important that you do allow access within a reasonable timeframe.
Insurance Advice for Tenants
Please find below our current application fees payable: